Journal

Notes from a desk that prefers fewer charts.

Short essays from the house. They are not news, and they are not a drip campaign. Each piece started as an argument at the table.

Person typing on a laptop at a wooden table

12 August 2026 · Harriet Voss

Why DAU still misleads subscription apps

Daily active users can look composed while the paid cohort is already leaving by the third invoice. A quieter pair of numbers does better work.

Read the essay
Open notebooks and a laptop on a shared workspace table

28 July 2026 · Harriet Voss

Cohort windows that fit a high-street app

Retail calendars in the United Kingdom are the product. Copying a seven-day window from a Californian blog is a form of absenteeism.

Read the essay
Workshop participants seated at a long table

9 June 2026 · Guest desk

Paywall drops without vanity metrics

A lift in trial starts is not a paywall story. Follow the same people to the second charge, or admit you are decorating.

Read the essay
Several people working with laptops around a table

21 May 2026 · Harriet Voss

Crash-free sessions, a quiet method

Stability numbers get treated as engineering wallpaper. They are product numbers, and they belong in the Signal Note when they change a release decision.

Read the essay